Who We Are

Catholic Charities of the Diocese of Wilmington is a faith-based, social services organization, delivering critical direct care human services to over 83,000 individuals and families residing in Delaware and Maryland’s Eastern Shore. No one is excluded from service because of race, color, religion, sex, age, disability, national origin, or ability to pay.

Our Mission

PREAMBLE

Catholic Charities of the Diocese of Wilmington exists to help fulfill the Christian duty to love and serve God’s people. Our mission is rooted in the Gospel of Jesus Christ. The universal and local Church proclaims the Gospel and teaches the recognition of the dignity and sacredness of each human life and the belief that we are called to share our resources with the most vulnerable among us.

MISSION

It is the mission of Catholic Charities to address human suffering and to promote and restore the well-being of people and society by:

• Providing, as a primary focus, caring service to families and persons in need;

• Coming together with members of the community to become informed about and to take action on critical social issues; and,

• Advocating publicly for social policies which enhance human dignity and safeguard basic human rights.

Our Board of Directors

Officers of the Board

Xavier DeCaire
Board Chair
Partner, George J. Weiner & Associates

Anthony Albence
Vice Chair, Outreach
Director, Delaware Department of Elections/New Castle County

James Burke
Vice Chair, Finance
Retired

Anna Magat
Co-Vice Chair, Development
Physician

Jean Desmond
Co-Vice Chair, Development
Retired

Samantha Wallace
Vice Chair, CQI

Fr. Roger DiBuo
Chaplain
Pastor, St. Elizabeth Ann Seton Church

Members at Large

Rachael Casey
St. Ann School
Principal

Keith Delaney
CPA, Santora Group

Nicole Henry
Attorney – Richards, Layton & Finger, P.A.

Mark A. Oller
Group Vice President, Wilmington Trust Company

Kim Newell
Dave Tiberi
President, Emergency Response Protocol

Ex Officio
Fritz Jones
Executive Director, Catholic Charities

Our Executive Team

Fritz Jones
EXECUTIVE DIRECTOR

Lisa Schieffert
DIRECTOR OF PROGRAM OPERATIONS

Andrea Rotsch
DEVELOPMENT & COMMUNITY RELATIONS

Jane Chickadel
CONTROLLER 

Program Leadership

Kimberly Ellis
SR. PROGRAM MANAGER
BASIC NEEDS SERVICES

Gary Belkot
PROGRAM MANAGER
CASA SAN FRANCISCO AND SUSSEX COUNTY SERVICES

Vickie Artis
PROGRAM MANAGER
LOW INCOME HOME ENERGY ASSISTANCE PROGRAM (LIHEAP)

Lisa Ritchie
PROGRAM MANAGER
BEHAVIORAL HEALTH SERVICES

Sandra Stephenson
PROGRAM SUPPORT MANAGER

Jennifer Trager
PROGRAM MANAGER
SETON CENTER AND MARYLAND SERVICES

Joanne Varnes
PROGRAM MANAGER
CHILD AND ADULT CARE FOOD PROGRAM, FOOD ASSISTANCE PROGRAMS

Cathy Weaver
PROGRAM MANAGER
MARYDALE RETIREMENT VILLAGE

Vacant
PROGRAM MANAGER
BAYARD HOUSE

Frequently Asked Questions

Q.        Do I have to be Catholic to receive services?

A.      Catholic Charities provides services to all in Delaware and the Eastern Shore of Maryland without regard to religious affiliation.

Q.        Does Catholic Charities charge a fee for its services?

A.      Fees are charged for certain services, others are provided without charge. Thanks to the generosity of donors and contributors to the United Way and the annual Catholic Appeal, no one is refused service due to an inability to pay for them. Fees are charged for professional services such as counseling, substance abuse recovery support, and immigration services. Registration fees are charged for conferences. Catholic Charities accepts third party insurance payments. Some services are made available through public contracts.

Q.        Does anyone have to know I am coming for help to Catholic Charities?

A.      Confidentiality is a living principle at Catholic Charities and all services are provided in the strictest of confidence. No one will know you are receiving assistance of any kind unless you give us permission to share that information.

Q.        Is Catholic Charities qualified to provide the services it delivers? 

A.      Catholic Charities employs staff who are licensed and certified in their respective professions to provide professional services. Catholic Charities holds all necessary state licenses to operate in Delaware and Maryland. In addition, Catholic Charities is a full member of the United Way of Delaware and the United Way of the Lower Eastern Shore and meets the standards for membership established by those organizations.

Annual Report

Click here to download our latest Annual Report.

Performance & Quality

PHILOSOPHY

Catholic Charities’ Performance and Quality Improvement (PQI) Program Philosophy

Since Catholic Charities is a ministry and apostolic activity of the Catholic Church, it is imperative that we incorporate the Catholic Faith into our activities and approach. This requires active participation in the life of the Church, a witness to Christ in all circumstances and remaining at the very heart of the community of others. (Gaudium et Spes #30 and #43)

A result of this Catholic identity is a commitment to meet not only the minimum commitments of its programs and professions, but to strive to true proficiency and excellence.

As a result, Catholic Charities operates an organization-wide performance and quality improvement program (PQI) to improve quality and the pursuit of excellence in its services by monitoring activities, and identifying and pursuing opportunities for improvement. The PQI program addresses both organizational performance and program and client outcomes.

In all of its programs and services, Catholic Charities strives to improve the quality of care and services it provides to children, families, immigrants, refugees, the imprisoned, those seeking pro-life pregnancy services, the working poor, the homeless and seniors. The PQI process generates recommendations to the board of directors and president.