Basic Needs Program
Our Basic Needs program consists of multiple services to help you resolve a financial crisis. Please click on the links above for more information. Catholic Charities Basic Needs Program dates back to the 1960s and cares for households with financial stressors jeopardizing permanent housing. We support low-income households who need help paying for basic living expenses through:
• Case Management Services
Clients create an individualized service plan with their case manager to reduce barriers to self-sufficiency, identifying needs, and providing education, guidance, and referrals.
• Financial Literacy Education
Clients work with case managers to identify and set financial goals like understanding credit and obtaining credit reports, opening a savings or other bank account, avoiding fringe banking services, and accessing low-interest loans.
• Budget Counseling
Clients create a workable budget with case manager help by reviewing spending patterns and organizing and prioritizing bills.
• Job Readiness
Case manager supports clients’ efforts to increase income by improving resume building, interviewing, and job seeking skills, and providing referrals to higher education and employment training.
• Rent / Mortgage / Utility Assistance
Financial grant paid to vendor for bill in arrears
Utility assistance is made available in part through the generous support of Artesian Water, City of Newark Electric, Chesapeake Utilities Corporation, Delaware Electric Cooperative, and United Water.
• Thrift Services Vouchers
Payment credits for clothing, household goods, and/or furniture available through our Thrift Services.
• Diaper Bank
Diaper distributions for qualified members.
• Food Assistance
Food cooperative membership and emergency food pantry distributions.
• Information and Referral Services
HOW WE HELP
To qualify, you must have a documented need requiring help with basic expenses such as rent payments, energy costs, and/or food. You must agree to a personal interview and a financial assessment.
To schedule an appointment, contact the office closest to you.
New Castle County Office
2601 W 4th Street
Wilmington, DE 19805
Kent County Office
2099 S DuPont Highway
Dover, DE 19901
Sussex County Office
404 S Bedford Street, Suite 9
Georgetown, DE 19947
Eastern Shore Office/Seton Center
30632 Hampden Avenue
PO Box 401
Princess Anne, MD 21853
Click here for a list of documents you must bring to your first appointment.
Click here to download and print an intake form to complete and bring to your first appointment.
Basic Needs Program
Karen*, aged 20, assumed legal custody of her 13-year-old sister when their mother moved to a nursing home with a serious illness. Karen came to Catholic Charities and together we created a plan to help Karen secure a better job and a place to live. Karen and her sister now successfully live on their own. If you or someone you know is in need of Basic Needs assistance, please contact us at 302-655-9624.
*Name changed to protect client privacy.