Catholic Charities of Diocese of Wilmington pushes on despite immense increase in requests for goods, services

Catholic Charities of the Diocese of Wilmington, Dialog photo/Don Blake
By Mike Lang, Dialog Reporter

April 28, 2020 – Wilmington, DE – Despite skyrocketing demands brought on by the COVID-19 pandemic, Catholic Charities of the Diocese of Wilmington has maintained the level of service its clients have come to expect, executive director Richelle Vible said April 24.

The agency continues to provide services such as mental health counseling on a remote basis, while its basic needs program — offering material assistance for rent and other expenses — has seen an influx of new applicants. From the day Delaware declared a state of emergency on March 13, Vible said she knew Charities would remain on the job.

“It was clear from the first moment that the state of emergency was declared that ours were essential services. Not only did we need to continue to serve our clients, we needed to build capacity to serve what we knew were going to be many, many additional clients who were going to need our services,” she said.

For counseling, appointments can be made by phone or through the Catholic Charities website. Counseling takes place through a secure video link. Vible said most insurance plans, including Medicaid, are accepted, and there is a sliding fee scale for the uninsured.

“We do have availability for appointments, so if there are folks who would benefit from that service, they are more than welcome to make an appointment,” she said.

The growth of need for basic assistance has been staggering. Delaware’s labor secretary, Cerron Cade, said earlier this week on Facebook Live that the state has distributed more than $30 million in unemployment benefits in each of the prior two weeks, and that could reach $50 million soon. Vible said the number of people in Delaware who have applied for unemployment in the past few weeks has exceeded the number during the recession of 2008-10.

“So there is a considerable amount of need out there. We have been able to very quickly redeploy and cross-train many of our staff to be able to provide assistance. The amount of assistance we can provide is only limited by the number of hours that there are in the day,” Vible said.

Through the five-week period that ended on April 24, Charities had provided assistance in the amount of approximately $467,000 to 782 families.

Dana Newman, the director of basic needs services for the agency, works with case managers “to reassure the clients that their requests will be honored, and to try to help them understand that sometimes it takes a period of time before we can move the earth, so to speak.”

Newman said he has heard in detail what is going on in clients’ lives. He knows the stress they feel, and he tells them that they will not be neglected. Many have not had to ask for help before.

“We’re talking about a larger number of people who are going through this at one time,” he said. “You’re talking about a population who generally has a job, are paying their bills on time, are not late on anything. They’re used to managing their money pretty effectively, and then all of a sudden they’re not able to pay their rent, not able to pay their electric or anything.”

The needs are not just material. Newman related the story of an elderly woman who is trying to take care of her husband, who has Alzheimers disease, and who found out her son has terminal cancer. She was afraid to interact with others because she is a member of the age group most susceptible to contracting coronavirus. She told Newman that she can’t get to Mass but wondered if he could put her in touch with a priest.

Support for Charities is strong

Despite the large number of requests, Catholic Charities is in good shape with respect to funding and food. Vible said some of their partners include Catholic Charities USA, the United Way of Delaware, United Way of Lower Eastern Shore, the Delaware Community Foundation, the Community Foundation of the Eastern Shore, the Raskob Foundation and the Laffey-McHugh Foundation. There also has been an outpouring of support from the community.

Charities is accepting donations of food, diapers, hygiene supplies, cleaning supplies, gift cards and money.

“The outpouring has been tremendous. We’ve been able to give the food away as fast as it’s coming in, and it’s coming in pretty fast, which is wonderful. But we encourage everyone to continue to provide that support because it is very, very sorely needed,” she said.

“At one of our particular sites, the number of requests has increased tenfold. Catholic Charities is stepping up to meet the need.”

Vible said the employees of Catholic Charities deserve the lion’s share of the credit. The agency’s offices are all on restricted access. Clients are no longer able to enter the buildings, although they can interact with employees by telephone and video. Staff members are in the offices every day and can help clients without Internet access as well.

They figure to be busy for quite a while. Vible said they had close to 5,000 cases in the pipeline as of April 24. That is up from about 2,000 in the second week of March. The state is referring cases to Charities on a regular basis, more than 400 so far, including 100 on April 23 alone.

“(The state has) to make an assessment to whether or not they have the funds to support all of these people in the pipeline. I suspect that we will be doing this for quite a long time,” Newman said.

Catholic Charities Basic Needs Program provides $1.3 Million in Basic Needs Assistance to those in need

In less than 8 weeks, Catholic Charities Basic Needs Program has processed more than $1.3 million in payments for rent, mortgage, and utilities for hundreds of neighbors affected by the pandemic due to job loss, reduced work hours, and increased expenses. We have also helped those who have lost their homes find safe and affordable housing. With your prayers and support, Catholic Charities will continue to help those in need during these difficult times.

Catholic Charities Basic Needs partners in service include Delaware State Housing Authority, United Way of Delaware, Catholic Charities USA, United Way of the Lower Eastern Shore, Delaware Community Foundation, Raskob Foundation, Community Foundation of the Eastern Shore, CenDel Foundation, Laffey-McHugh Foundation, and many other generous donors. We thank you!

To make a donation, Click Here and select Basic Needs as your ministry of choice.

 If you are in need of Basic Needs assistance, please contact us. Click Here to download required documents and a fillable Basic Needs application. Please email the completed application to [email protected]. Then Click Here  to locate and call the Catholic Charities office closest to you.

Catholic Charities Continues Essential Services During Public Health Crisis

Updated 4/20/2020

As the public health emergency continues, Catholic Charities of the Diocese of Wilmington remains fully committed to our mission of service to the needy and vulnerable in our communities.

How You Can Help

During this difficult time, Catholic Charities invites the community to join us in providing support and assistance to those in great need.  Please pray for our staff, for our clients and for the community as we work together to navigate this public health crisis.

Please consider a monetary donation either by mail or online at https://www.ccwilm.org/donate/donation-form/. Given the public health crisis restrictions on in-person involvement, the need for monetary donations is very critical and is gratefully encouraged.

At this time, we are no longer able to accept donation of thrift shop goods but will gratefully accept donations of non-perishable food and grocery items, diapers, personal hygiene items and cleaning supplies, and gift cards.

All donations will directly support Catholic Charities programs and will allow us to continue to provide services and assistance to those in desperate need in our communities.  Please be generous.

How You Can Get Help

We have implemented changes which allow us to continue to serve those who desperately need our services while working to protect our employees, clients and the community.  Updates will be posted to our website www.cdow.org/charities.

Delaware Offices and Seton Center

  • All group activities or classes cancelled until further notice
  • Offices will operate and continue to provide services during regular business hours
  • Donations of non-perishable food and grocery items, diapers, personal hygiene items and cleaning supplies, and gift cards accepted
  • No donations of thrift shop items accepted until further notice
  • In-person office access for non-employees will be restricted. Please refer to your program for access instructions.

Delaware Energy Assistance Program

  • Client services remain available
  • If you did not apply for the Low Income Home Energy Assistance Program (LIHEAP) heating program between July 1, 2019 and March 31, 2020, you may now apply for a special public health State of Emergency CRISIS benefit. If you applied for LIHEAP between July 1, 2019 and March 31, 2020, you do not need to reapply, your application will automatically be considered for the CRISIS benefit.
  • Application for assistance and required documentation is posted on CC website
  • To request assistance, submit completed application with required documents
    • By email: [email protected]
    • By mail: Catholic Charities, 2099 S. DuPont Hwy., Dover DE 19901
    • By fax: 302-654-9757 or 302-531-0850 or 302-856-6332
    • In person (business hours only):
      • 2601 W. 4th, Wilmington DE 19805 – outer lobbies
      • 2099 S. DuPont Hwy., Dover DE 19901 – side lobby
      • 404 S Bedford St., Ste. 9, Georgetown DE 19947 – outer lobby
    • Client interview appointments will be scheduled and conducted by telephone

Basic Needs Program

  • Client services remain available
  • Application for assistance and required documentation is posted on CC website
  • To request assistance, submit completed application with required documents
    • By email: [email protected]
    • By mail: Catholic Charities, 2601 W. 4th, Wilmington DE 19805
    • In person (business hours only):
      • 2601 W. 4th, Wilmington DE 19805 – outer lobbies
      • 2099 S. DuPont Hwy., Dover DE 19901 – side lobby
      • 404 S Bedford St., Ste. 9, Georgetown DE 19947 – outer lobby
      • 30632 Hampden Ave., Princess Anne MD 21853 – side lobby
    • Client interview appointments will be scheduled and conducted by telephone

Immigration Services

  • Client services remain available
  • Application for assistance is posted on CC website
  • To request assistance, submit completed application
    • By email: [email protected]
    • By mail: Catholic Charities, 2601 W. 4th St., Wilmington DE 19805
    • In person (business hours only):
      • 2601 W. 4th St., Wilmington DE 19805 – outer lobbies
      • 2099 S. DuPont Hwy., Dover DE 19901 – side lobby
      • 404 S Bedford St., Ste. 9, Georgetown DE 19947 – outer lobby
      • 30632 Hampden Ave., Princess Anne MD 21853 – side lobby
    • Client appointments will be scheduled and conducted by telephone
    • Required client documentation will be discussed during telephone appointments and must be submitted
      • By email: [email protected]
      • By mail: Catholic Charities, 2601 W. 4th, Wilmington DE 19805
      • In person (business hours only):
        • 2601 W. 4th, Wilmington DE 19805 – outer lobbies
        • 2099 S. DuPont Hwy., Dover DE 19901 – side lobby
        • 404 S Bedford St., Ste. 9, Georgetown DE 19947 – outer lobby
        • 30632 Hampden Ave., Princess Anne MD 21853 – side lobby

Food Assistance

  • Food distributions will continue as scheduled
  • Application for food assistance and required documentation is posted on CC website
  • To request assistance, submit completed application with required documents
    • By email: [email protected]
    • By mail: Catholic Charities, 2601 W. 4th, Wilmington DE 19805
    • In person (business hours only):
      • 2601 W. 4th, Wilmington DE 19805 – outer lobbies
      • 2099 S. DuPont Hwy., Dover DE 19901 – side lobby
      • 404 S Bedford St., Ste. 9, Georgetown DE 19947 – outer lobby
      • 30632 Hampden Ave., Princess Anne MD 21853 – side lobby
    • Client interview appointments will be scheduled and conducted by telephone

Thrift Center – Wilmington

  • Retail thrift store operation closed until further notice
  • Food assistance and voucher redemptions by appointment only. Please call (302) 764-2717 for appointments.
  • Diaper Bank distributions will be conducted by appointment only. Please call (302) 764-2717 for appointments.
  • All donation pick-ups are suspended
  • Donations of non-perishable food and grocery items, diapers, personal hygiene items and cleaning supplies, and gift cards accepted by appointment only. Please call (302) 764-2717.
  • No donations of thrift shop items accepted until further notice

Child and Adult Care Food Program

  • CACFP meal support services to day care providers will continue
  • Provider forms for program participation and reimbursement claims are posted on CC website: https://www.ccwilm.org/child-and-adult-care-food-program/
  • For monthly reimbursement claims, providers must submit the required documents no later than the 5th of the following month
    • By email: [email protected]
    • By mail: Catholic Charities, 2601 W. 4th, Wilmington DE 19805
    • In person using CACFP dropbox:
      • 2601 W. 4th, Wilmington DE 19805
      • 2099 S. DuPont Hwy., Dover DE 19901
      • 404 S Bedford St., Ste. 9, Georgetown DE 19947

Behavioral Health

  • Therapy appointments and psychiatric services will continue
  • Appointment scheduling will be done by telephone
  • Appointments will be conducted via video link

Bayard House

  • No outside visitors
  • Diaper Bank distributions will be conducted from the Thrift Center by appointment only. Please call (302) 764-2717 for appointments.
  • No donations accepted at Bayard House
  • All group activities involving outside personnel suspended until further notice

Casa San Francisco

  • No outside visitors
  • All group activities involving outside personnel suspended until further notice

Marydale Retirement Village

  • Community Room closed and all group activities cancelled until further notice
  • Maintenance visits limited to essential services
  • Application package for housing waitlist posted on CC website
  • To apply for Marydale waitlist, submit completed application with required documentation
    • By mail: Marydale Retirement Village, 135 Jeandell Dr., Newark DE 19713
    • In person (business hours only): Marydale Retirement Village, 135 Jeandell Dr., Newark DE 19731 – outer lobby

About Catholic Charities

Catholic Charities, serving those in need for 190 years, offers a wide range of services to strengthen families, care for children, assist the disadvantaged, and build human relationships throughout Delaware and the Eastern Shore of Maryland. No one is excluded from service because of race, color, religion, sex, age, disability, national origin, or ability to pay.

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Contact: Sandra Stephenson
302-655-9624
[email protected]

Catholic Charities 2020 Annual Tribute Dinner Postponed

 March 13, 2020 – Wilmington, DE – Catholic Charities announces that the Annual Tribute Dinner scheduled for Wednesday, April 1, 2020 has been postponed. This postponement is intended to help limit the spread of coronavirus, and conform to guidelines and regulations adopted by the States of Delaware and Maryland. A reschedule date will be announced when available.

The Most Reverend W. Francis Malooly, D.D., Bishop of the Diocese of Wilmington, was scheduled to present Delaware native Michael J. Hare with the Msgr. Thomas J. Reese Award at the Catholic Charities Annual Tribute Dinner.

The award, created in 1989 in memory of Msgr. Thomas J. Reese, community activist and longtime director of Catholic Social Services, the forerunner of Catholic Charities, recognizes exemplary individuals who have demonstrated a deep commitment to promoting and restoring the well-being of people – Catholic Charities’ mission.

Catholic Charities requests your prayers and support as we focus on our mission of service to the needy and vulnerable during this challenging time.

To learn more about Catholic Charities Annual Tribute Dinner or the work of Catholic Charities, visit the Catholic Charities website at www.cdow.org/charities.

Catholic Charities, serving those in need for 190 years, offers a wide range of services to strengthen families, care for children, assist the disadvantaged, and build human relationships throughout Delaware and the Eastern Shore of Maryland.

Maggie and Avery Bare of Georgetown hold coat drive for Catholic Charities

February 2, 2020 – Georgetown, DE – Georgetown girls Maggie and Avery Bare hosted their third coat drive this winter, donating 244 coats to Catholic Charites’ most vulnerable neighbors. Maggie, who is 11 years old, and Avery, age 8, started this annual tradition with the intention of giving back. Their efforts have made a huge impact for Catholic Charities clients.

So far this winter, Catholic Charities of the Diocese of Wilmington has provided hundreds of coats and warm winter items to families and individuals throughout the region thanks to community organizations, businesses, individuals and groups.

In Georgetown, Catholic Charities has provided walk-in clients with winter coats, hats, gloves and blankets in an effort to help those in need stay warm.

Catholic Charities also accepts household items, working appliances and mattresses. Furniture, large appliances, and large donations can be scheduled for pickup by calling 302-764-2717. Cars and other vehicle donations are also welcome. For more information about the many ways to donate, go to www.cdow.org/charities.

Your Act of Kindness can Change a Life!

December 2019 – During this holiday season, the spirit of Christmas is all around us! The community becomes more giving, more caring, and increasingly more kind. Watch for random acts of kindness all around, in parking lots, at the mall, or in line at the grocery store. The warmth, compassion, and kindness is evident at every turn.

Take a moment to reflect on the story of the three kings who followed the rising star to baby Jesus in Bethlehem. The Bible tells us that when they saw the star, they rejoiced exceedingly with great joy! When they went into the house, they saw the child with Mary his mother, and they fell down and worshipped him. Then, opening their treasures, they offered him gifts of gold and frankincense and myrrh.

Much like the kindness of the three wise men, when we give in the presence of Christ, we too are filled with joy – we discover that He is the greatest blessing ever given to us, and we rejoice in giving and in paying homage to Him.

Catholic Charities serves the most vulnerable in our communities who rely on the kindness of others. With the help of your charitable gifts, we are able to make changes in the lives of thousands.

To make a gift online, click here.

Catholic Charities to honor Michael J. Hare at 2020 Annual Tribute Dinner

November 13, 2019 – Wilmington, DE – Delaware native Michael J. Hare will receive the Msgr. Thomas J. Reese Award at the Catholic Charities Annual Tribute Dinner on Wednesday, April 1, 2020.

The Most Reverend W. Francis Malooly, D.D., Bishop of the Diocese of Wilmington, will present the award at the dinner to be held at the Chase Center on the Riverfront.

The award, created in 1989 in memory of Msgr. Thomas J. Reese, community activist and longtime director of Catholic Social Services, the forerunner of Catholic Charities, recognizes exemplary individuals who have demonstrated a deep commitment to promoting and restoring the well-being of people – Catholic Charities’ mission.

“Michael J. Hare has demonstrated his dedication to community service throughout the years and continues to selflessly serve the most vulnerable in our communities. He is the epitome of a humanitarian and reflects the qualities of Monsignor Reese and his commitment to easing human suffering,” said Richelle A. Vible, Executive Director.

Mike serves on Bishop Malooly’s Pastoral Council and on the Vocations Admissions Board for the Diocese of Wilmington. Mike also served as President of Saint Elizabeth Parish Council and is a Founder and Chair of the Annual Feast of Saint Elizabeth Celebration. He is Co-Chair of the Saint Patrick’s Day Society, which has raised more than $2 million for the Saint Patrick’s Center, an organization that provides vital services for the underserved on Wilmington’s east side. Additionally, Mike sits on the Boards of St. Edmond’s Academy, the Latin American Community Center, the Boys & Girls Clubs of Delaware, Salvation Army Delaware, and Delaware Technical Community College. Mike is also a former member of the Archmere Academy Board of Trustees.

Mike is dedicated to the revitalization of Wilmington. He is currently the Executive Vice President for Development at the Buccini/Pollin Group. Prior to joining Buccini/Pollin, Mike served as Deputy Director of the Riverfront Development Corporation of Delaware (RDC), where he helped lead the $1 billion transformation of the Wilmington Riverfront.

Mike’s longtime service to Delaware also includes working for the Delaware Economic Development Office and serving on the Wilmington City Council as an At-Large Member where he worked on the Finance, Housing, and Licenses and Inspection Committees.

A native of Wilmington, Mike is a graduate of Saint Edmond’s Academy and Archmere Academy. He received a B.S. in Public Administration from St. Joseph’s University. He also attended Fels Center of Government at the University of Pennsylvania.

To learn more about Catholic Charities Annual Tribute Dinner or to support the Tribute Dinner through sponsorships or ticket purchases, visit the Catholic Charities website at www.cdow.org/charities.

Catholic Charities, serving those in need for 190 years, offers a wide range of services to strengthen families, care for children, assist the disadvantaged, and build human relationships throughout Delaware and the Eastern Shore of Maryland.

Catholic Charities asks donors to Warm Up Winter for the most vulnerable

November 8, 2019 – Wilmington, DE – As temperatures start to decline, Catholic Charities is preparing to Warm Up Winter for its most vulnerable neighbors by collecting new and “gently used” coats, hats, gloves, blankets, and other bedding at each of its service locations throughout the months of November, December and January.

Richelle Vible, Executive Director, asks people to be generous. “Please share with those who struggle to provide their family with life’s basic necessities, like warm clothing and bedding. With your help, Catholic Charities will continue supporting our neighbors who would otherwise do without.”

Catholic Charities will freely distribute Warm Up Winter donations through various programs, such as its food assistance programs at the Thrift Center in Wilmington, Casa San Francisco in Milton, Seton Center in Princess Anne, and the Dover Office; its diocese-wide Basic Needs program; and its food program for children in licensed day cares. All donated blankets and bedding, coats, and other clothing items should be clean, in good condition, and ready to use. Keep in mind that Catholic Charities staff cannot clean, mend, or repair items, and merchandise not fit for distribution must be discarded at Catholic Charities expense.

Donors can bring their coats and blankets to any of the following Catholic Charities locations and receive a tax deduction receipt. Staff at all locations will accept donations between the hours of 9 a.m. and 4:30 p.m., Monday through Friday. Thrift store hours are 9 a.m. to 3:30 p.m. Monday through Friday.

  •  Main Office, 2601 W 4th Street, Wilmington 19805, 302-655-9624
  • Bayard House, 300 Bayard Avenue, Wilmington 19805, 302-654-1184
  • Thrift Store, 1320 E. 23rd Street, Wilmington 19802, 302-764-2717
  • Marydale Retirement Village, 135 Jeandell Drive, Newark 19713, 302-368-2784
  • Kent County Office, 2099 S DuPont Highway, Dover 19901, 302-674-1600
  • Sussex County Office, 406 S. Bedford Avenue, Suite 9, Georgetown 19947, 302-856-9578
  • Casa San Francisco, 127 Broad Street, Milford 19968, 302-684-8694
  • Seton Center, 30632 Hampden Avenue, Princess Anne 21853, 410-651-9608

Civic groups, churches, and community-minded neighbors are all encouraged to conduct their own Warm Up Winter Drive. Catholic Charities will assist any group that would like to help the most vulnerable during the cold weather with a donation pick-up. Contact the nearest Catholic Charities office to make arrangements.

Catholic Charities also accepts household items, working appliances, and mattresses. Furniture, large appliances, and large donations can be scheduled for pick-up by calling 302-764-2717. Cars and other vehicle donations can be made by calling 1-844-940-GIVE (1-844-940-4483) or by visiting http://ccwilm.careasy.org.

About Catholic Charities, Inc.

Established in 1830 as St. Peter’s Orphanage in Wilmington, Catholic Charities delivers critical direct-care human services annually to more than 80,000 individuals and families residing in Delaware and the nine counties of the Eastern Shore of Maryland. No one is excluded from service because of race, color, religion, sex, age, disability, national origin, or ability to pay. Catholic Charities services provide help for people that result in positive changes in their daily lives and create strong and productive individuals and families.

Catholic Charities receives grant to help prevent homelessness in Kent County

October 25, 2019 – Dover, DE – Catholic Charities recently received a $28,000 grant from the Potter Trust to help relieve homelessness for clients in Kent County, Delaware. The CenDel Foundation and the Delaware Community Foundation, which administer funds from the Potter Trust — a gift left by Col. Potter — announced Thursday they have distributed more than $230,000 in grants to nonprofits this year focused on emergency housing, homelessness, hunger and health care.

Even though Col. Benjamin Potter died almost 200 years ago, he continues to touch numerous lives in Delaware every day. Col. Potter (1769-1843), the former owner of the Parson Thorne Mansion and farm in Milford, was not only a generous person, he also had a keen foresight that continues to help the economically underprivileged in Kent County today.

The grant amounts ranged from $4,000 to $28,000.
Charlie Sterner, a former CenDel board member and current chair of the Potter Trust Grant Committee, said he is always taken aback by the legacy that was left by Col. Potter.

“Benjamin Potter, when he passed away, his will provided for a trust to be set up with the income from that trust to benefit underprivileged folks in Kent County,” Mr. Sterner said. “That’s where the funding comes from. The trust has several million dollars in it and the income from that trust that’s earned each year is distributed via these grants into the community to benefit underprivileged folks in our county. It’s been a huge benefit to those people that need it.”

Michael DiPaolo, vice president for the Delaware Community Foundation in southern Delaware, is new to the Potter Trust but he is still amazed by what it accomplishes.

“Once I found out about the Potter Trust and the great work that it does in Kent County I was really excited that this gets to be a part of my job — helping people in Kent County to better their lives and help them through tough times,” Mr. DiPaolo said. “To think that we’re a part of something that’s been going on for 176 years, and will be going on 176 years from now, is pretty remarkable.”

Catholic Charities awarded grant from Citizens Bank

October 24, 2019 – Wilmington, DE – Catholic Charities of the Diocese of Wilmington received a $10,000 grant from Citizens Bank. The grant will help to prevent homelessness in low-income families who are vulnerable to unforeseen economic disruptions that threaten permanent housing. The Citizens Bank grant will assist clients and help to alleviate the threat of future crises by providing financial coaching and case management support.

Citizens Bank is focused on fighting hunger, teaching money management, and strengthening communities. Citizens Helping Citizens aims to provide the tools and support to drive the economic vitality of the streets, neighborhoods, and towns.

Richelle A. Vible, Catholic Charities Executive Director said, “This funding will aid us in providing residents throughout the Diocese with funding that will help alleviate some of the burdens they face with their basic needs expenses. It will also allow us to provide counseling and case management services to our clients to prevent future economic crises. We sincerely thank Citizens Bank for its continued generosity and collaboration.”

The Catholic Charities Basic Needs program empowers low-income households to become more self-sufficient. Clients are provided supportive case management services including budget guidance to enhance financial stability, information about and referrals to additional community services, and assistance with obtaining and securing income. Clients of Catholic Charities routinely receive referrals to our internal programs, including our food pantries, diaper bank, thrift services, energy assistance, behavioral health services, and shelters. We positively impact an average of 30,000 individuals each year through Catholic Charities Basic Needs program.

Those in need of assistance should call the closest Catholic Charities office in their county to make an appointment. In New Castle County, call 302-655-9624; in Kent County, call 302-674-1600; and in Sussex County, call 302-856-9578; and on Maryland’s Eastern Shore, call 410-651-9608.

About Catholic Charities, Inc.

Established in 1830 as St. Peter’s Orphanage in Wilmington, Catholic Charities delivers critical direct-care human services annually to more than 80,000 individuals and families residing in Delaware and the nine counties of the Eastern Shore of Maryland. No one is excluded from service because of race, color, religion, sex, age, disability, national origin, or ability to pay. Services provide help for people that result in positive changes in their daily lives and create strong and productive individuals and families. Learn more at www.ccwilm.org.

About Citizens Financial Group, Inc.

Citizens Financial Group, Inc. is one of the nation’s oldest and largest financial institutions, with $162.7 billion in assets as of June 30, 2019. Headquartered in Providence, Rhode Island, Citizens offers a broad range of retail and commercial banking products and services to individuals, small businesses, middle-market companies, large corporations, and institutions. Consumer Banking products and services include a full range of banking, lending, savings, wealth management, and small business offerings. More information is available at www.citizensbank.com.