Energy Assistance

PLEASE NOTE, LIHEAP OFFICE HOURS ARE NOW 9AM – 4PM.

The PY24 Heating Application submission deadline has been changed
to close on February 29, 2024, instead of March 31, 2024.
This does not affect the 2024 LIHEAP Crisis Program,
as we will continue to service clients in need of CRISIS benefits.

The federally funded Low-Income Home Energy Assistance Program helps households pay the cost of home energy. The program is not designed to pay for all heating costs.

Homeowners and renters at federal poverty guidelines can apply. For 2024 Income Eligibility Guidelines, click here.

HOW WE HELP

To participate, all new applicants must make an appointment with Catholic Charities between July and March of each year for a personal interview. It is important to make your appointment early, and keep your scheduled appointment in order for you to get help. Prior year LIHEAP applicants may still call to make an appointment, but you may also mail, fax or drop off your LIHEAP heating application and required documents at the local office drop box (see “LIHEAP Assistance” below).

Eligible heating and cooling sources include electricity, gas, oil, kerosene, wood, propane, natural gas, and coal.

LIHEAP Assistance

Click here to download a LIHEAP application.* Once complete, submit via mail, fax or in-person at the local drop box (see attached form for details). Make sure you include copies of the required documents listed on page 2 of the cover memo on the LIHEAP application.

Catholic Charities will call first-time applicants to schedule a telephone or in-person appointment to validate that you have submitted all of the necessary documents and information before your LIHEAP intake is finalized. Please keep in mind, masks are required for all in-person appointments.

ASSIST is a website that allows individuals and community-based organizations access to screen and apply for a broad range of social service programs. Click here for more information.

For more information, please contact the Catholic Charities location nearest you between 9am – 4pm.

New Castle County Office
2601 W 4th Street
Wilmington, Delaware 19805
302-654-9295; Fax 302-654-9757

Kent County Office
2099 S DuPont Highway
Dover, Delaware 19901
302-674-1782; Fax 302-531-0850

Sussex County Office
404 S Bedford Street, Suite 9
Georgetown, Delaware 19947
302-856-6310; Fax: 302-856-6332

Click here to send an email for more information.

Click here for a list of documents needed for your first application.

*Click here to download Acrobat Reader for mobile app.

You can also call the Delaware Helpline at 211 or 800-464-HELP (800-464-4357),
or contact your local State Service Center.

To report cases of suspected waste, fraud and abuse, click here.